Organizational Change
Kadix Systems was founded as an Organizational Change company and our core competency remains the ability to transform organizations, processes, people, technology and infrastructure to achieve measurable performance improvements. Kadix's Organizational Change methodology provides Kadix customers with a comprehensive and proven approach to Change Management.
Our Organizational Change methodology provides a framework by which we collaboratively work with our customers to understand all aspects of the "AS IS" and "TO BE" customer vision. After a baseline has been established, our Organizational Change methodology provides the tools to effectively develop a customized implementation solution for the specific requirements of the customer.

Kadix solutions are distinguished by their holistic approach to people, processes, and systems and by their ability to deliver outstanding customer results at the best possible value.

Successful Real Estate Services (RES) Organizational Change [TOP]

Scenario

The RES function of a homeland security agency experienced:

• Challenges in delivering consistent
  service to its customers
• Widespread project delays
• Erratic communication to customers
• Unclear internal responsbilities

Kadix Solution:

Kadix's organizational assessment of the Real Estate Services function and recommendations included:

• A holistic review of current organizational performance, underlying processes and organizational design
• A proposted organizational structure, new reporting capabilities, process designs and supporting software tools
• Kadix project managers serving on the RES staff to support project managment best practices and to help assimilate new processes and software tools

Outcomes:

Kadix developed a new operational model with:

• Clear owndership and responsibilities
• Repeatable processes
• A process for auditing vendor performance
• Increased management reporting capabilities
• New business analysis tools to support consistent
  decision making
• A new, stable information technology tool
• Experienced project management staff

Successful FBI Organizational Transformation [TOP]

Scenario

• War on Terrorism and 9/11 requires Office of International Operations to rapidly hire foreign language translators
• On average it took 70 days to assess a translator's skills
• Between 3,000 and 7,000 individuals are tested per year
• Only 35% of individuals tested pass the translation examination
• FBI experienced difficulty finding enough qualified translators quickly

Kadix Solution:

• Used proven work measurement techniques and process reengineering to identify non-value-added activities and queue times
• Identified organizational, technical, job definition, and business process changes

Outcomes:

• Reduced cycle time from 70 days to 5 days, greatly enhancing the FBI's ability to quickly identify and assess the skills of qualified translators